Bent Arrow Traditional Healing Society is a non-profit organization which provides unique programs and services to Edmonton’s urban Aboriginal population.  Our Society was incorporated in Alberta in 1994 assisting Aboriginal children/youth and families in the Greater Edmonton Region.   


  • Answering and directing telephone calls, and taking detailed telephone messages 
  • Greeting and directing walk-ins 
  • Providing information to the public on the programs & services offered by Bent Arrow 
  • Typing correspondence and other documents 
  • Incoming/Outgoing mail, and e-mail 
  • Place calls for courier service and ensure the billing is reflective of the program 
  • Receive and distribute faxes, and assist staff and other programs with fax machine and photocopying 
  • Troubleshoot problems with photocopier and general office equipment 
  • Ordering office supplies and maintain a monthly inventory of office supplies 
  • Manage and update the staff in/out board, telephone extension list, mail and message slots 
  • Ensure program brochures are printed and the brochure board is full at all times 
  • Update and maintain bulletin board 
  • Maintain the organization and cleanliness of the utility and photocopy rooms 
  • Other duties as requested 

Qualification Requirements 

  • A Certificate or Diploma in Office Administration however a combination of education and experience will also be considered 
  • A minimum of 2 years’ experience required  
  • Experience working in a non-profit organization is an asset 
  • Proven ability to handle multiple priorities and ability to prioritize tasks 
  • Knowledge of Microsoft Word, Outlook, Outlook Calendar, Power Point & Excel software applications 
  • Typing speed, a minimum of 50 per words per minute 
  • Knowledge of multi-line telephone systems 
  • Experience with office machinery – i.e. fax machine, photocopiers, etc.; 
  • Excellent communication and interpersonal skills 
  • Must be able to lift 50 pounds 
  • Must be self-motivated and able to function in a team environment 
  • Must provide a Criminal Record Check with Vulnerable Sector and Intervention Record Check  

Salary and Benefits 

  • Competitive Salary  
  • Paid sick and wellness days after 3 months’ probation (pro-rated) 
  • Extended Health Benefit (50/50 cost sharing) after 6 months’ employment. 
  • Working approximately 34.5 hours per week 

Start Date 

This position is a permanent position and will be open until suitable candidate is found   

How to Apply  

You can send your cover letter and resume to:  

COVID-19 Notice: Bent Arrow Traditional Healing Society has implemented a COVID-19 Vaccination Policy. Employees must be fully vaccinated against COVID-19 and provide proof of vaccination. Employees who cannot be fully vaccinated on the basis of a protected legal ground (e.g. medical, religious) may request an exemption. Please note that this policy applies to all employees, including new hires, and volunteers. If your application is successful, you will be asked to provide proof of vaccination or request an exemption.