Program Facilitator
Transitions To Success Facilitator
Program Overview:
Transitions to Success is a Women’s Pre-Employment program that is designed to help support women who have the drive and determination to become employed in a career or profession that will sustain them and their families.
Responsibilities:
- Facilitate program course content in-person and virtually, using varied methods of delivery to keep clients engaged and promote participation
- Provide basic technology assistance for clients when using online training platforms
- Recruitment and Interview potential clients
- Assist clients in finding employment
- Monthly reporting to Team Lead on client’s progress
- Keep client files up to date with all necessary documentation
- Develop program content and material
- Support clients through mentorship and professional coaching practices
- Communicate effectively with Team Lead and other colleagues
- Set up safety ticket training
- Conduct one-on-one employment counseling, discussing clients barriers to employment and offer realistic solutions including referrals to other community resources if applicable
- Utilize career development techniques to assist clients with identifying realistic and meaningful career goals
Skills and Abilities
- Demonstrate effective time management skills, strong professional boundaries and quick and efficient problem-solving skills.
- Excellent computer and report writing skills, knowledgeable with Microsoft Office, Office 365 and experience working in a data base.
- Attention to detail and excellent organizational skills
- Strong webinar and video conferencing technology skills considered an asset
- Maintains the confidentiality of the organization in a professional and ethical manner
- Strong verbal and written communication skills, including public speaking
- Strong problem-solving skills and conflict resolution
- Work independently, while ensuring program outcomes are met
- Motivated to complete professional development training
Qualifications:
Education or Experience:
- Diploma in Life Skills Coach or a minimum of 2 years relevant or related facilitation experience.
- A combination of education and/or experience will be considered
- Experience facilitating online/in person training courses and public speaking
- Strong computer skills using all applications of Microsoft Office Suite especially with Excel and Access
- Advanced skills using web site, cloud based and video conferencing software programs
- A satisfactory Criminal Record with Vulnerable Sector and Child Welfare Check is required
- Willing to train the right candidate
Job Type: Full-time
Salary: From $25.82 per hour
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Work Location: One location