F/T Resource Worker & Administrative Assistant - New In Town

Group 238

Job description


Job description

New in Town Aboriginal Welcome Service is a service which assists Aboriginal individuals and families to successfully transition to life in Edmonton by utilizing individualized needs assessments and settlement plans, providing a practical welcome kit, the provision of supported referrals to service providers, and access to cultural resources. This position requires Administration & Reception Support.

The New in Town Resource Worker is responsible for client intake and assessment. This position is responsible for all walk-in client referrals. The Resource Worker will assist the mobile team to ensure appropriate supported referrals are located. The Resource Worker is responsible for assembling and preparing welcome packages with relevant information for the target population. All data and information gathered will be maintained on a data base. The Resource Worker will coordinate events, workshops and orientations for clients and community. In addition, the position requires some Administrative and Reception duties throughout the day.


  • Provide in-office client intake and assessment.
  • Provide updated resource library.
  • Assist the mobile team to ensure appropriate supported referrals are located.
  • Responsible for walk-in client referrals.
  • Responsible for assembling/preparing welcome packages.
  • Data entry.
  • Gather information and resources for FNMI newcomers.
  • Coordinate events, workshops/orientations for clients and community.
  • Attending staff meetings.
  • Administrative & Reception duties.
  • Answering Phones, directing Clients/Visitors.
  • Other duties as assigned.

Education and Credentials

  • Diploma in Human Services or relevant discipline.
  • Minimum 3 years’ experience conducting client needs assessments.
  • Knowledge, understanding, and experience working in Aboriginal community.
  • Knowledge of supports and resources in Edmonton.
  • Excellent interpersonal skills.
  • Computer Skill – knowledge of Penelope database an asset.
  • Organizational skills.
  • Current (within 6 months) Criminal Record and Child and Youth Information Systems checks are required.

Salary and Benefits

  • Salary will be $3860.00-$4053.00 monthly, working 34.50 hours per week.
  • Paid sick and wellness days.
  • Extended Health Benefit at 50/50 cost sharing.

Start Date

This position is to start immediately.


  • Human Services diploma: 2 years (Preferred)
  • Conducting client needs assessments: 3 years (Preferred)
  • Knowledge and experience working in Aboriginal community: 1 year (Preferred)

Job Type: Full-time

Salary: $3,860.00-$4,053.00 per month


  • Extended health care


  • Day shift
  • Monday to Friday

Work Location: In person

Group 232