Housing Outreach Worker

Nikihk Indigenous Housing First is an intense home visitation and follow-up program designed to assist those experiencing chronic homelessness.  We provide in-home follow-up support, with cultural and spiritual support and education.



·         Obtain information, prepare reports and assessments.

·         Appraise client’s needs or eligibility for program.

·         Find sustainable housing for clients; coordinate moving and transportation expenses; purchase/secure household items, food, and furniture.

·         Ensure client assessments are being entered into the program database.

·         Provide support to clients and landlords, resolve conflict situations between clients and landlords.

·         Conduct move in and move out inspections.

·         Build and foster positive relationships with property management companies.

·         Maintain program housing statistics.

·         Transport clients to viewings

·         Address housing and re-housing issues and needs

·         Documenting all objective interactions with clients, whether by phone or face to face, on ETO a web based case management software.

·         Create an Independence plan with clients outlining steps required to ensure client maintains stable housing.


Qualification Requirements

·         B.A./B.S.W./Human Services Degree or Diploma or equivalent

·         3 – 5 years minimum of relevant experience

·         Enthusiasm for being part of the solution to end homelessness in Edmonton

·         Passion for working with Indigenous individuals; excited about being a catalyst of change in people’s lives.

·         Must understanding the impact the loss of culture identity and intergeneration residential school syndrome has had on Indigenous people.

·         Effective time management and the ability to meet deadlines

·         Budgeting skills are an asset

·         Must have own vehicle and be willing to transport clients.

·         Must have a valid driver’s license and willing to obtain a drivers abstract

·         Must have 2-million-dollar liability insurance coverage

·         Must provide a Criminal Record Check with Vulnerable Sector and Intervention Record Check (within a 6-month period from date of completion).

·         Strong communication and interpersonal skills.


Salary and Benefits

·         Salary plus monthly auto allowance.

·         Paid sick and wellness days after 3 months’ probation (pro-rated)

·         Extended Health Benefit (50/50 cost sharing) after 6 months’ employment.

·         Working approximately 34.5 hours per week


How to Apply

You can send your cover letter and resume via hr@bentarrow.ca