COTT-Outreach Worker

New in Town Indigenous Welcome Service is a service which assists Indigenous individuals and families to successfully transition to life in Edmonton by utilizing individualized needs assessments and settlement plans, providing a practical welcome kit, the provision of supported referrals to service providers and access to cultural resources.

New In Town is partnering with Edmonton Transit on a new pilot project to respond jointly to needs arising on transit. The Community Outreach Transit Team will pair outreach workers with Transit Peace Officers to provide a person-centered and trauma-informed response to current social issues arising on Edmonton Transit Service (ETS) stations and public transport.

Responsibilities

• Provide mobile street-based resource within Edmonton’s Transit System
• Ability to work with partnering services, collaboratively
• Determines needs, connects people to required services
• Ensure supported referrals take place
• Follow up to ensure all community members are connected to referrals
• Gather information and resources.
• Participate in events, workshops/orientations for clients and community.
• Participate in mandatory training

Qualification Requirements

• Human Services degree or diploma; equivalencies will be considered.
• Minimum 2 years’ experience doing street outreach with Indigenous and Non-Indigenous individuals
• Exceptional communications skills; considerable experience with motivational interviewing techniques
• Very familiar with emergency and other social services that would be of value to community members
• Excellent collaborative skills; knowledge of Indigenous cultures.
• Knowledge of the Indigenous culture and language is an asset.
• Strong communication and interpersonal skills.
• Must provide a Criminal Record Check with Vulnerable Sector and Intervention Record Check (within a 6-month period from date of completion).

Salary and Benefits

• Paid sick and wellness days after 3 months’ probation (pro-rated)
• $49,100 - $51,555
• Extended Health Benefit (50/50 cost sharing) after 6 months’ employment

Start Date

This position is to start as soon as possible