Follow-up Support Worker (Temporary)


  • Provide follow-up support, assistance, and basic skill training to high risk Aboriginal men, women, youth, and families in order to establish and maintain independent and stable housing.
  • Assist clients in a minimum 12 month time frame from intake to graduation with goal of reducing the barriers to maintain long-term housing sustainability.
  • Broker client with existing community services including identification acquisition, medical attention, legal resources, and income assistance.
  • Implement harm reduction strategies. Clients do not have to be clean and sober to engage in the program.
  • Work an intensive case load of 19 clients per one worker ratio.
  • Document all objective interactions with clients, whether by phone or face-to-face, on ETO, a web-based case management software.
  • With respect to client/landlord disagreement, you will support both client and landlord objectively with no bias to either one.
  • Must have personal motor vehicle and valid driver’s license to transport clients to and from services in the community.
  • Conduct regular home visits to provide supportive services to clients in their desire to maintain stable housing
  • Create an Independence Plan with clients outlining steps required to ensure client maintains stable housing.
  • Foster positive working relationships between client and housing managers.
  • All staff is to be cross-trained in Nikihk Housing First positions for the purpose of cover off, as needed, and as requested by the Team Leader.


  • A./B.S.W./Human Services Degree or Diploma or equivalent; or 3 – 5 years minimum of relevant experience.
  • Completion of college/CEGEP/vocational or technical training
  • Credentials (certificates, licences, memberships, courses, etc.):
    – Social Service Worker (SSW) Diploma
    – Community Support Worker (CSW) Diploma
    – Human Services Diploma
    – Applied Suicide Intervention Skills Training (ASIST)
    – Non-violent Crisis Intervention (NVCI) Certificate
    – Cultural Awareness Training; First Aid Certificate
  • ETO data base experience is an asset


  • Enthusiasm for being part of the solution to end homelessness in Edmonton, Passion for working with Aboriginal individuals; excited about being a catalyst of change in people’s lives.
  • Must have an understanding of the impact the loss of culture identity and intergeneration residential school syndrome has had on Aboriginal people.
  • Must be responsible for developing professional time management while working in the community.
  • Must have own vehicle and be willing to transport clients.
  • Follow up Support Worker must have a valid driver’s license and provide a copy of their driver’s license and agree to have a driver’s abstract search.
  • Must have 2 million dollar liability insurance coverage and provide a copy for employee files.
  • CRIM and CYIM must be provided upon hire and must be current (within a 6 month period).

Salary and Benefits

  • Salary will be based on education and relevant experience, working 34.50 hours per week

Start Date

This position is to start immediately.  This position will terminate on November 15, 2017.

How to Apply

Please submit your Cover letter & Resume to: or use our online application form.

We would like to thank all applicants for their interest, however, only those qualified will be contacted for an interview.